Policies

Shipping Policy

TODO (owner):Owner review required before launch. Add a “Last updated” date.

Where we deliver

We deliver across India. Installation is available in Lucknow only.

Shipping charges

Shipping is charged extra based on the delivery location and order size. The shipping amount is shown in your quote before you confirm the order.

TODO (owner):Confirm whether shipping is quoted per order, per piece or by weight/volume, and whether GST applies to shipping.

Delivery timelines

TODO (owner):State typical dispatch and delivery timelines (for example, in-stock items vs. bulk orders), and note that timelines are confirmed in the quote.

Receiving your order

TODO (owner):Explain how customers should inspect packages on delivery and how quickly transit damage must be reported (see the Returns Policy).

Installation

Installation is available for orders delivered in Lucknow.

TODO (owner):State whether installation is included or charged, and any site requirements (lift access, floor, timings).